Benjamin Scott
Summary
IT generalist with an extremely broad range of experience, a passion for building the right technology solutions, and also capable of writing code and/or documentation.
Technical Knowledge
Highlights: MS Win 3.x-10, Linux, Red Hat, Debian, Sendmail, Postfix, Samba, Apache, BIND named, IPTables, OpenVPN, Active Directory, Group Policy, RDP, Exchange, Hyper-V, VMware, C/C++, Bash shell, Perl, PowerShell, Java, SQL, Python, VoIP, VLAN, IPsec, DHCP, DNS, SSL, X.509, SMTP, POP, IMAP, HTTP, HTML, CSS, Wireshark, Fortinet
See http://www.dragonhawk.org/resume/things/ for a comprehensive list.
Work Experience
IT Manager / ISSM — ARC Technologies — March 2005 to Sep 2021
- First full-time IT employee at the company
- IT Manager
- Scale IT with company growth, from 35 total employees, to over 200, 6 buildings, 2 sites
- Grew IT department to 3 total staff
- New implementation of Windows Server 2000, Active Directory, and Group Policy
- Sustain Windows Server installation through 2003, 2012, and 2016, and growth from one server, to 10 physical servers, 20+ VMs, and an IP SAN
- Migrate from unmanaged Windows 9x to Win 2000 with roaming profiles and limited user access
- Implement firewalls, VPN, RDP, managed switches, VLANs, VoIP
- Integrate with building security, CNC machines, measurement instruments
- Create and maintain comprehensive documentation on all aspects of IT operations
- Information System Security Manager (ISSM)
- Plan, design, implement, and maintain very-high-security stand-alone computer systems
Systems Engineer — Net Technologies, Inc. — Feb 2000 to Feb 2005
- Perform a wide range of duties as the technical lead at an IT services firm
- Plan, design, implement, maintain, and repair a diverse range of systems
- Evaluate new products and technologies, and develop the company standards
Technologist — Hampton Systems Group — Feb 1998 to July 1999
- Design, develop, test, and document custom software applications using C++, HTML, Perl
- Maintain office LAN (Win 95/NT clients, Linux server), company website, office telephone system
- Answer help desk calls, find solutions and workarounds, decompose problems into specific test cases
Quality Test Technician — Cabletron Systems — Sep 1997 to Dec 1997
- Post-manufacturing product testing and special configuration
Jr. System Administrator — UNH Space Science Center — April 1996 to Sep 1997
- Assist in operations of a large, mixed network: DOS, Win, Mac, Novell, UNIX (DEC, SGI, Sun, Linux)
Formal Education / Certifications
- CompTIA Security+ — 2021 September (current)
- ISC² SSCP — 2015 July to 2021 July
- Amateur radio license — KC1GKN, General class, 2016 September 25
- US DoD SECRET Security Clearance — 2006 January
- University of New Hampshire (Durham, NH) — September 1995 to June 1997
- Sanborn Regional High School (Kingston, NH) — Graduated 1995